The next deadline for Ministry Funded PLD Applications is 17 May, 2024. Get in touch to learn more.

IT Support

Technology that works when you need it, how you need it.

tts it support services

Through the highest standard of technology support, your school staff is enabled, empowered and equipped to sustain teaching and learning outcomes.

Say goodbye to ongoing digital frustrations and headaches, and get back to what you’re there to do.

IT Support



Outsourced IT support for your school tech.

This can be ongoing support or as-needed support to help with overflow and future planning.

Infrastructure management.

We help manage your school’s infrastructure, networks, security, applications, data, users and devices.

Support anytime, anywhere.

One point of contact for all of your support and escalation needs, our remote support team provide timely resolution and are easy to access via a range of communication channels.

IT Strategy:

TTS crafts a comprehensive and tailored custom roadmap, specifically designed to meet the requirements for your school.

How Our IT Support Works


TTS develops support plans and systems together to suit your school’s needs.


Remote and on-site support to ensure everything works when you need it to.


Proactively Identifying efficiencies and ensuring updates to future-proof your technology systems.


Regularly reviewing your IT to ensure systems and processes continue to meet your school’s needs.


Providing strategic, big-picture thinking for your hardware, software, network, and training needs.

School-Wide Benefits:


Your tech is safe and secure thanks to security policies and software

Providing students with the resources they need, when they need it

Access to tech and education experts, anytime

Staff are freed up with your key technology taken care of

Peace of mind for all stakeholders

Avoid disruptions 
with TTS highest standard of tech support

What schools are saying:

"TTS [managed services] is timely and they are always contactable and helpful, and the technicians go the extra mile.

The teams finds the extra information we need, and have proved to be an expert partner for digital safety, with up to date practices.

TTS has provided educational expertise and partnership exemplifying up to date knowledge especially of the educational changes and landscape, and IT requirements this demands."

- Principal, Waihi East School
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“TTS have been our trusted IT support partner for many years, helping us to implement and manage technical solutions that support our digital learning and development goals. Their team are knowledgeable, responsive, and proactive. Matt and Daniel are always available to answer our questions and resolve issues quickly and efficiently.

We appreciate their deep understanding of the unique needs of the education sector and their willingness to provide added insight and support regarding digital learning and development for our students and staff.

We highly recommend TTS to any school looking for a trusted IT support and strategy partner.”

- Deputy Headmaster, Kings School, Remuera
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"We are very happy partnering with TTS, and find their service and technicians to be quite excellent. It’s great to have TTS experts available to step in and help with problems I can't resolve on my own. We have a lot of old tech that needs upgrading next year and can trust TTS to help us plan and implement a future-proof IT strategy.

Aaron knows the school like the back of his hand and is always ready to jump in and help out. He has been a great asset to our school, and we are grateful for his expertise and support. We feel confident that our school's technical systems are in good hands and appreciate their ability to support continuity of IT despite any changes to our internal team.

I would (and often do!) recommend TTS to other schools looking for a support partner.”

- IT Facilitator, Ōtūmoetai Primary School
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Is your school tech performing at its peak?

It may be time for an audit. Check out “What is a school technical audit, and why do I need one?” to learn more about what’s involved. 

Professional Learning & Development.

Upskilling and empowering staff doesn’t just make life easier for them, it makes for better learning outcomes for your students.

Chat with an Expert.

Get in touch to request a quote, ask a question or chat a bit with an expert about your school technology. 

Hi, I'm Janet

janet badley

I have been working for TTS for the past 7 years assisting schools with their technology infrastructure and digital alignment with the MoE.

Before that I was completing a Batchelors of Business with a major in Management and a Graduate Diploma in Business Administration, I worked in Massey University tutoring, relief lecturing, and marking in the business college while also being a director of a small software company. I also previously held roles as sales manager in the corporate world.

Within the professional learning environment, I specialise in assisting schools with strategic management, change management and leadership. These are all challenging areas that often require specific planning and implementation. Change is not only synonymous with technology but is part of the daily environment in education and embracing change can be a daunting. My goal is to assist schools to feel comfortable and accepting of necessary change.

Hi, I'm Caroline

I have worked in Education for over 25 years in early childhood, primary, intermediate, secondary and currently at a tertiary level. During that time, I led many diverse roles including being a teacher aide, a teacher, a co-counsellor and an adult educator. I have a post-graduate diploma in Teaching as well as a Bachelor of Arts in Psychology and Education. In 2022, I completed a Master in Contemporary Teaching through The Mindlab.
Currently a lecturer in Unitec, Te Pūkenga on a foundation course for ākonga with disability and/ or neurodiversity, I had spent the last four years working in a specialist residential school for ākonga with extreme behaviours. Throughout this time, I researched, trialled and implemented trauma-informed practices to help support ākonga who had previously disengaged from education to re-engage.
My passion for trying to grow resilience and self-efficacy in ākonga runs alongside a passion for using digital applications/ techniques, personalised learning and gamerfication for encouraging and increasing engagement.

Hi, I'm Nicole

tts pld team nicole middleton

I am a graphic and digital designer with nearly 20 years experience designing for the digital realm. I have a Bachelor of Fine Arts in Visual Communication, a Certificate in Computer Engineering and am a certified Adobe Creative Educator.

I am passionate about using technology to bring ideas to life and love encouraging learners to look for new ways to answer old questions. As a life-long learner myself, I always enjoy trying out new creative tools and exploring the impact they can have on students’ learning outcomes.

I am excited to be part of the TTS team and continue to help schools make the most of their websites and support teachers and students in creating engaging graphics, presentations, videos, websites, and more.

Hi, I'm Dr. Wendy

Dr. Wendy Slatter

I’m a teacher with 20 years of classroom experience in a range of schools, locations, deciles and age groupings. I have background in technology education with a specialisation in Food and Material Technology.

I am passionate about technology education. So much so that it lead me to complete a Masters and PhD in Education qualifications where I explored communities of practice, teacher pedagogy and defined technological food literacy. I believe that many hands make light work, and networking and collaboration are key tools in the teacher kete.

I am currently part of the Subject Expert Group working with the Ministry of Education on the Review of Achievement Standards project.

Hi, I'm Karen

I am a primary trained teacher with over 20 years’ experience finding new ways to effectively implement digital technologies into the classroom. I have always been passionate about finding and utilising digital tools within my class, and I enjoy exploring the internet to find new tools and learn about new ways in which other educators use digital technologies to best support their students.

I believe that is it important to find the right tools for you and your students as every class and school is different. Digital tools and technologies change rapidly and what may not have been suitable in the past could be just what you need now. I look forward to working with and supporting you to find and implement the best digital technologies for your specific learning environment.

Hi, I'm Dr. Phill

I am a specialist teacher and PLD provider of creative writing, drawing on 20 years’ hands-on experience in the primary classroom teaching years 0-6, and as literacy leader, ALL teacher and CoL teacher.

In addition to my classroom experience, I bring my own experiences as a creative writer to my PLD sessions. I have published over 100-chapter books and 9 novels. Much of my published content is for the education market in NZ, Australia, the U.S, U.K and China. Publishers include Macmillan, Pearson, Oxford University Press, Capstone, Lift education, Sunshine books and Cengage. In addition, I have written several assessment and comprehension guides as well as books on how to teach creative writing (Essential resources). I hold a Doctorate in Education (EdD), where I investigated how primary school teachers teach creative writing, often focusing on the use of digital technology. As well as education and teaching qualifications, I also hold a Masters in Creative Writing.

I can provide individual hands-on modelling and feedback, as well as whole staff PLD. In addition, I examine the potential of new media (technology) in creative writing pedagogy.

Hi, I'm Heather

I am a primary teacher of 30+ years experience covering all year levels from 1-8. I believe in “lifelong learning” and am passionate about encouraging teachers to be facilitators of their learning, and that of their students. I believe knowing when, what, why and how to implement digital tools to fit the purpose of “the teaching and learning” is essential today. I believe relationships are intrinsic in education, connecting people with tools/resources for teaching and learning, and how they support creativity, collaboration and innovation.

Hi, I'm Michael

Michael is a teacher with 8 years classroom experience, and has taught students from years 1 through to 8. He has a bachelor of teaching and continues to learn through post-graduate studies. Michael is passionate about literacy education, and how reading and writing can – and should – be made accessible and interesting for all learners in schools. As a teacher, he recognises the need for resources that engage, enable, and empower students so they can achieve a meaningful, successful, and sustainable education.

Hi, I'm Nick

I am an MoE Accredited PLD facilitator with a BEd (Hons) Degree in Education. I have over 20 years of experience in teaching 11 to 18-year-olds, with the last fourteen years being in New Zealand. I believe in empowering teachers to be confident in a modern learning environment and to discover new ways of inspiring students. I am a firm believer of continuous improvement in the skills of a teacher to deliver a more interactive, productive and engaging experience. I am extremely skilled with Google Suite/Apps and Microsoft.

Hi, I'm Steve