Managed IT Services

Delivering more than just ICT solutions and services, TTS guides educators, empowers leaders and informs better decisions. We partner with schools of all sizes, navigating them through the changing complexities of technology to ensure that schools meet the needs of future-focused teaching and learning.

Our Managed IT for Schools provide specialist expertise around the integration of cloud technologies, wireless networks and the wider ICT infrastructure that enables schools to fully leverage the benefits of ultra-fast broadband and the increasing use of digital devices in the classroom, including BYOD programmes.

TTS can support Primary and Secondary schools with:

With many years experience as Managed IT for Schools provider, you can trust TTS to get the most from your ICT investment and to ensure that your ICT runs smoothly and efficiently throughout your entire school, from the Admin Department to the classroom.

ICT Support Services

IT support, with open and transparent communication

We recognise that technology is an integral and ubiquitous part of learning. Downtime or disruptions affecting access to ICT resources can significantly impact staff and students. So, underpinning all our IT solutions is a real focus on guidance and support, with open and transparent communication every step of the way.

When technology isn’t operating as it should, or stops working altogether, learning is immediately disrupted.

We do everything we can to prevent that from happening, with a proactive approach to network maintenance.

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Essential support where you need it, today and tomorrow

TTS brings the capability and experience to fully manage the complexity in the background, taking ownership of all technical operations, while you focus on teaching and learning. We offer a range of support models from full-service level agreements to contracted services that include regular scheduled on-site visits or a flexible IT model.

IT Support plans are typically based on weekly, fortnightly or monthly visits, to complement in-house IT personnel and skills. All support visits and technical work are carried out by a skilled and experienced systems administrator. Also, support on an as-needed or ad-hoc basis is available from our Remote Support team.

Our IT Support services are a proactive approach to network maintenance, where the priority is on preventing problems, rather than battling to fix them as they arise. Proactively monitoring and managing the performance of your system is essential to ensure maximised network uptime and availability.

Ultimately, we remove the risk inherent in IT delivery that schools typically have to manage.

Engineering expertise and qualifications

The team at TTS hold a range of industry qualifications from many of the leading IT companies such as Microsoft, HP, HPE, Apple, Cisco and Symantec.

Flexible IT Support

Don’t want to wait until your engineer is onsite to fix something? Want more certainty around IT budgets? School’s IT requirements fluctuate throughout the term?

TTS has been hearing from schools that they need a more responsive and flexible IT support model.

Under the Flex model, we resolve issues as they happen, and proactively run server checks and maintenance. If an IT issue is unable to be fixed remotely, an engineer will go to the school site to resolve, at no extra charge.

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We make switching simple

TTS brings the capability and experience to fully manage the complexity in the background, taking ownership of all technical operations, while you focus on teaching and learning. We offer a range of support models from full-service level agreements to contracted services that include regular scheduled on-site visits or a flexible IT model.

IT Support plans are typically based on weekly, fortnightly or monthly visits, to complement in-house IT personnel and skills. All support visits and technical work are carried out by a skilled and experienced systems administrator. Also, support on an as-needed or ad-hoc basis is available from our Remote Support team.

Our IT Support services are a proactive approach to network maintenance, where the priority is on preventing problems, rather than battling to fix them as they arise. Proactively monitoring and managing the performance of your system is essential to ensure maximised network uptime and availability.

Ultimately, we remove the risk inherent in IT delivery that schools typically have to manage.

Engineering expertise and qualifications

The team at TTS hold a range of industry qualifications from many of the leading IT companies such as Microsoft, HP, HPE, Apple, Cisco and Symantec.

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